A.Login and register members.
Please register your membership in two ways at the top of the page:
- Use the member account password, click 【Register Now】 in the member login, enter the name, mobile phone, contact address, e-mail to join the member.
- Log in using your Facebook account password.
- If you forget your account password/name, Use the "Forgot Password" function, Please.
If you aren’t a member of us, please "Registered Members".
B.Buying
Click to select the quantity and click "Add to Cart", your item will be placed in the online shopping cart. Before your end your shopping turtorial, you can increase, fix what you buy and item numbers, delete items as well. Checkout can be done with confirmation; In the shopping cart, click "checkout", check the payment method and fill in the delivery address then complete the payment !
Remind you. If you want to use the Convenience stores payment to pay. To avoid being charged multiple times, we recommend that you carefully select the quantity after the purchase.
If you can’t use the shopping cart, you can use our Customer Service Mailbox to order. Give us the product type, name, quantity, price, name, telephone number, shipping address and payment method (the format is shown below), please. We will accept your purchase orders. You can also call our Customer Service Hotline at 04-23507219 # 14 from 13: 30-22: 00 Monday to Saturday. We will assist you immediately.
- Name:
- Shipping Address:
- Contact Phone:
- Mobile Phone:
- Email:
- Item:
A.
We provide cash on delivery, online credit card credit card [Accept VISA, MasterCard, JCB, UnionPay card], ATM transfer, super-payment and super-business picking and payment [7-11, family, Lyle Fu] services . After successful payment, you will receive an email from us to inform you that payment has been successful. If you are using a credit card, please use the latest version of IE or Google Chrome to pay for the purchase; If your credit card failed to determine the cause of uncertainty, please call your card issuing bank; For other unsuccessful payments, please call our Customer Service Hotline at 04-23507219 ext. 14 from Monday to Saturday 13: 30-22: 00. We will assist you immediately. If you want to cancel the order after the transaction, you will need to bear the credit card and bank-side fee of 3%, in order to avoid unnecessary losses, please be sure to carefully after the completion of transaction shopping.
B.
When you pay of network ATM / ATM, please tell the remittance account after five yards of information, the company confirmed receipt of your remittance money will be sent to you as soon as possible after ordering your goods.
A.
If you do not receive the goods within 2 ~ 3 days after receiving the shipment notification date, please check the order to confirm that there is no problem in the shipping process. If the problem remains unresolved, please contact us and state the situation.
B.
If you receive an item in error, please first check your order history to confirm that you received a product that is not part of the order. Please contact us to discuss the replacement policy.
C.
Returned goods must be not been through, cleaned, modified, merchandise tag and packaging without defects and other goods in good condition without damage, and not a lot of malicious returns, the customer can goods within seven days of delivery .
D.
If Return needs, need to inform customer service to apply for a return goods , please note that consumers have to pay shipping back and forth.
E.
Returns in addition to the main commodities, such as accessories, both inside and outside the packaging, with gold files, free gifts and so on. 【Invoice is attached with the goods, please return along with the "purchase invoice"】
※7-day warranty period is based on the Consumer Protection Act, the customer (including relatives or managers, etc.), the receipt of goods from the next day after 7 days, the goods with completely new packaging and can be unconditional return commodity.
Kindly advice that the following conditions of goods, will not accept returns.
- Item has been through, washed off, or stained goods.
- Underwear and other personal clothing.
- Item has been modified.
- The appearance have scratch or damage
- Size 2cm error, the buttonhole is not open, a very small stain [range of 0.1 to 0.2 cm for the normal range], screen color dsposal, thread exposed, etc., are in the international inspection standards(AQL) are acceptable range is not flawed.
- Due to computer resolution and screen and other issues there will be differences in color to receive the goods shall prevail
F.
If you receive the goods, please contact us within 7 days, if more than 7 days we will have the right to refuse to pick your return, refund request.
A.
Item are synchronized with the store, please ask before buying whether the number is insufficient or out of stock.
B.
In case of goods out of stock, RST have the right to refuse or cancel the order.
C.
Weekend , the typhoon day-off, Chinese New Year Holidays (shipping day will be announced) will be suspended shipping and customer service, inconvenience, please forgive me.
D.
The pre-order item will be notified about 1 to 3 business days after purchase.
E.
Super store Shop to Shop Delivery Size Restrict: 45CM * 30CM * 30CM * 30CM. If you exceed the standard size, you will be informed to change other ways of delivery. If you cann’t accept our advise, RST will have the right to refuse or cancel the order.
F.
If you decided to use Delievery Service, our cooperate company is Pelican, you can use the direct link we provide to confirm your package status.
https://www.e-can.com.tw/search_Goods.aspx
G.
If you decided to use Mailing Servise to send your package, you can use the direct link we provide to confirm your package status.
https://goo.gl/7FQC
H.
Please use [Contact Us] function to prevent buying unsuitable item.
